I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. I was looking at some posts related to this, and I tried to disable and re-enable, the issue still persists. All. Now we are being offered a new router by BT (presumably the latest. Going to "Manage your extras". Parental Controls and select the setting to “off” to disable parental controls. @D1P1 thanks for confirming that, it should work on both browsers and apps. TalkTalk – 192. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Tried deleting cache and rebooting the router. BT Sport on TV, Online player or App. Free P&P and no upfront costs. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. 2. If none of those IP addresses work, or if your provider isn’t listed, you can find your router's IP address by going into the network settings on your computer. Sorry that you're having problems managing your Parental Controls. BT wifi disc being weird - won't pair. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch. Works when using your BT ID on UK BT Wi-fi hotspots. or call 150 from an EE device. So you get to enjoy market-leading broadband at an unbeatable price. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Home phone & Mobile. Step 34: Write: "net localgroup administrators [username] /add" Remember to put your actual username instead of just [username] Step 35: Press the Enter key on your keyboard. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. My parental controls aren't working. 100 high-quality Xbox games included at no extra cost. You can completely personalise it to your family's needs. Contact us. I have 4G Broadband and the Parental Control is permanently on, When I check my account is is shown as not selected ( ie OFF). It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. Residential care settings. Get 3 months free broadband. Plus, we won’t put up your prices mid-contract like other major providers. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. . Get the best deals on your SIM only plans this Black Friday with EE. BT Broadband review: Full Fibre 1, 2, 100, 500 & 900. Broadband Extras & Apps from BT / Parental Controls Blocking Websites & Unable to Tu. BT Smart hub 2 parental controls. Mobile internet blocks don’t always offer the same level of control as home broadband and may be either on or off, with no way to customise the. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;. I switched on my BT parental control a couple of days ago and it’s been a nightmare since then, I spent nearly half my work day speaking to BT, I was transferred. You’ll get our best-ever TV box. Re: Parental controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. sending a text message to someone Community. . My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. It works by looking at the main purpose of the site. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Here’s how it works: On your PS5 console, go to “Settings” and select “Family and Parental Controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Type 192. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See what broadband options are available where you live. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. Log in to > to set up Parental Controls. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. . Ask the BT Community. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. Get unlimited internet access at any of our. Includes a 30-day money-back guarantee. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. That’s 25x faster than our standard fibre. I have parental controls turned on for media streaming which I assume is causing the problem. This will open the Hub Manager. All our broadband hubs have the latest technology installed to give you the best possible connection. Unfortunately there is no way of setting it up those controls on a Business Hub. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. Welcome to BT’s official support community. BT Parental Controls help keep your children safe online. Protects all devices (computers, laptops, tablets, iPads, mobile devices. Reply. That’s a saving of up to £120. Hi, I'm unable to get these to work on my account. The Account Holder needs to set up and maintain this service. Comes with Safe Search. Activate parent controls within BT it says to come back in two hours. Home phone including Digital Voice; BT Mobile; Email. We deliver our Fibrefast Full Fibre Broadband directly to your door. Parental control is not working. Smart Hub 2 - switch on Wi- Fi Controls. Parental controls. When you're setting up the Parental Controls you can customise them to block certain categories. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Stay in control of what your family can access online by setting filters for inappropriate content. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. . Manage phone settings. Hi, I have set my broadband parental controls to block gaming during the week. Setting up. The parental control option is activated but does not work. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. Fix a problem with BT TV. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. The parental controls set for your Broadband Backup may be different to those on your normal hub. . Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. See where this Helpful Answer was posted. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. All our BT. BT Parental Controls is free to BT Broadband customers. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". BT Help is the place to come for support with all your BT products and services. com & Community; Broadband. Find the Discord site and. TV Content including BT Sport. I've got a problem with BT Parental Controls. 1. YouView from BT; BT Sport on TV, Online player or App;. However I can't turn on parental controls. Broadband Extras & Apps from BT / Parental Control; Options. 2. Reply. It may take up to 10 minutes for filters to be applied to an active browser session. At the end of your BT Broadband contract, there’s normally an £8/month price increase unless you re-contract onto a new plan (i. There are two kinds of PIN for BT TV. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created to make this process easier to follow with our step by step videos and visual instructions. If you have the Account holder status if you follow the steps on - How to set up Parental Controls you'll find all the steps you need to. You will be activated with the 'light' filter setting. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. Broadband Extras & Apps from BT / Parental controls; Options. And if you use your BT username to log in to BT Wi-Fi the. Sign into your My BT account online. I decided to change this back. If you delete your account – your settings will be lost. Home phone including Digital Voice; BT Mobile; Email. They worked fine until we moved house and were provided with a new hub. Best wireless router: At a glance. Choose Parental Controls from the drop-down menu. This is actually faster for the console. Disable the Internet with a Firewall. We run our business from home on BT business FTTP. Upgrade to Complete Wi-Fi. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. It will also keep nearly all parental controls on so kids are safe ish to search. Announcements, Guides & Community Updates; The Lounge; BT. BT Parental Controls help keep your children safe online. Click here to. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. From speeding up your internet connection to managing your account and billing. Select the days you want to limit screen time. BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. Monitor Your Child’s Internet Usage. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTHi I set up my hub to switch off for 2 hours. Virgin also offers more advanced online protection, called Virgin Media Internet Security, powered by cyber security and privacy experts F-Secure. Use your parental control PIN to control access to programmes with an age rating. To check if it’s ready, go to the WiFi Controls dashboard and scroll down to Parental Controls. Get started today. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. Guides and resources. ”. com & Community; Broadband. You can find out more here - Turning Off Parent Controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. You will then see a page telling you that BT are activating your Parental Controls. Delivery charge £9. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Broadband & mobile networks. For some customers, a message may appear whilst using an internet browser. 1. Turning off BT Parental Controls. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Watch the video to get quick tips on how to manage parental controls on BT Broadband. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. To find out how to use it, just click on the dropdown for your Hub. The Zen FRITZ!Box router is a must for households where daily streaming. I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Why am I receiving letters about BT Parently Controls? BT broadband security. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Choose Parental Controls from the drop-down menu. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. What. Select “Settings” and press “OK” button”. I just get the same message saying I need to activate parental control. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Seriously impressed. Screen Time offers a wider set of controls, of which Content Restrictions is just one. YouView from BT; BT Sport on TV, Online player or App;. It’s important you choose a passcode that’s different to the one you use to unlock your device. It takes into account the first part of the site address, such as; "and not the information after this. To do this, you need to access your router’s administrative options. The times that you want the BT Parental Controls on or off can be set as per the following link. I tried to set up parental control suspension between 21:00 - 11:00 (9pm night. It’s like the controls setting is off, but the controls are still active. I have tried all the troubleshooting, making sure the DNS (Protocol V4 & V6) are both set to auto on all devices, checked I. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. To find the model/version number of a device, check the bottom or back panel. If you would like help to keep your children safe online, you can get BT Parental Controls. Step 32: Click Continue. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Verdict. It’s managed through your online account, although you can also see network activity using the BT app. These filters will also apply if you use your BT ID to log in to BT Wi-fi. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. There are a range of filters to choose from to block content and usage. Circle will detect all your family’s Internet-connected devices. Go to solution. The times that you want the BT Parental Controls on or off can be set as per the following link. Sorry, but we are doing some maintenance on the site at the moment. To manage your settings, you need to log on to your BT. 95. Manage everything from location tracking to. When you're setting up the Parental Controls you can customise them to block certain categories. All devices at home using BT broadband or any of the five. 0:37. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See how to set up BT Parental Controls and which sites to block. Once activated, the filters will be live on the network within two hours. Go back to: Broadband help. I can set and block anything and it still lets me view the websites. All delivered by a dedicated line direct to your home. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. It goes up to 25x faster than our standard fibre. For a quick fix, you can just change the password to your Wi-Fi network, which will kick off every device in your house. Find out more. These messages may appear on any device connecting to your BT Hub. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. Unlike parental controls which comes free with all BT broadband packages, BT NetProtect Plus, McAfee security software is offered free only with BT unlimited broadband packages. Hi I've got an annoying problem. Re: Parental controls. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. Reply. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. The web Search this site. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Example: Find Your Model Number. Zen broadband’s most basic package is called Fast Broadband and it promises an average download speed of 10Mbps and an average upload speed of 1Mbps – typical of ADSL broadband. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. I am sorry for the problems you're having with Parental Controls. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. It takes into account the first part of the site address, such as; "and not the information after this. 4. any ideas why or do I just need to change it to go off at 9. All forum topics. There is also an old account but this is for my new account. KelvinClose. As is the case with mobile devices, factory resets on the Amazon Fire TV Stick remove any pre-established parental controls. If you are not able to acce. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Maybe something to do with previous homeowners BT internet account? Tried speaking to someone at BT last week. You will be activated with the 'light' filter setting. The video guides are available on UKSIC’s site here. The best part though, all of these work on Mac, PC, Android and iOS. However it occurred to me that possibly the reason why they don't work might have something to do with. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. 1. Pay nothing until Spring 2024. No reposnse since then. Choose a topic. Hi BT Community My parental controls do not work. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. 3. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. 1. You can google how to do this. Parents and Carers. BT Virus Protect can safeguard your devices. Even if you don’t want to set up a Parental PIN, in order to watch any Sky Cinema channel live or certain Entertainment channels live, the Parental PIN is mandatory between 5. Annual price changes and terms apply. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. 0 Ratings. Can you please help with blocking objectionable sites through parental control. 0 Ratings. BT broadband deals; TalkTalk broadband deals;. 10-02-2023 21:23 - edited 10-02-2023 21:24. Cheers. 2. Connect to your BT broadband hub over wi-fi or use the 1. 5. BT 4G Home Hub settings and updates. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. Log in to My Sky using a computer or the My Sky app. You’ll also get BT’s Web Protect service and the True Key Password Manager. I click to activate and I get a message saying parental controls will be switched on in 2 hours. Email; Billing. I believe it is blocking, but how do I know? Many thanks. Learn about the 4G Mini Hub for BT Halo customers. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. The Lounge; BT. But I realised the other day that it no longer is blocking websites I have added to my blocked list. @EggSniffer. Blazing speeds and huge network of over 5,000 servers. I have been having this problem activating parental control on BT for a while. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Log in to hotspots using your BT ID. BT Parental Controls. As of [year], the company has extended gigabit-capable full fibre service to more than seven million locations. The parental controls have not worked since it was connected. Setting up. . Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. Find ‘Manage your extras’ towards the bottom of the page. BT Parental Controls is free to BT Broadband customers. Reply. ”. Thanks for watching! It would be greatly appreciated if you liked and subscribed!Music: Logic-Man of the yearCheck out our Twitter - children safe. BT Parental Controls is free to BT Broadband customers. Home setup, Wi-Fi & network discussions. Go to “ Settings . When you set up your BT Hub for the first time, wireless is automatically switched on. Controls & Settings guide. 168. Parental controls leave search sites such as Google and Bing accessible. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. NordVPN: Best VPN for BT users. Re: BT TV permanently turn off parental control request every time I want to view a recording. Step 36: Close out of command prompt and windows should start. The PG setting will block all potentially harmful content. If you delete your account – your settings will be lost. My PC is fine with access, just happens o. . Access free BT Wi-Fi. Your payment PIN can be used to. Announcements, Guides & Community Updates; The Lounge; BT. Press “Home” button. Community; Community; Announcements. . The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. BT’s parental controls offer tight restrictions on what your child can see online. The message will offer a choice on whether or not you would like to activate Parental Controls. BTnet. I need a few details to please check your inbox for my message and drop me a reply. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. BT Broadband Plans Summary. Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). Welcome to BT is the essential place for a new customer. . Our most reliable broadband. You need a VDSL modem/router combination, or a separate VDSL modem. Any help please?. We take a look at parental controls, capped contracts and family SIM plans. . If you are already on BT and the VPN is working, then just enabling the parental controls will not change your DNS, it will simply change which sites are available via the existing DNS servers that you are using. . Broadband Extras & Apps from BT / Parental controls not working but saying on! Options. Email; Billing. BT Fibre broadband / Parental controls; Options. Our commitment to the government is to continue to ask until you decide whether or not you want the service. We have a BT Youview Box. We’ll give you a switching date – usually within two weeks, unless you choose a later date. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. 0:37. How to Turn Off Internet Access at Night. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. Learn more about the ways BT keeps your details secure. When you're setting up the Parental Controls you can customise them to block certain categories.